Privacy Policy

When you visit it is important for you to know that your privacy is important to us. This page details the Ontario Council of Agencies Serving Immigrants', hereto referred to as "OCASI" policies on privacy-related matters.

General Statement

OCASI neither collects personal information about its users nor receives personally identifiable information about its users unless the user volunteers it. On occasion when users provide information to us (for example, email address) it is held in the strictest of confidence. If information is provided to us it is not shared with any outside organization or website (including government agencies related to the funding of

Specific Examples

"My Customized" Section

This section of the website provides you the opportunity to track some elements of your site usage and customize site features. You create a username which identifies you on the website and allows you to customize different sections and to track some elements of your site usage. We keep your information anonymous except for that information which you explicitly share using the profile features.

Asking Questions and Providing Feedback

In the Contact Us page and comments areas of this site you are encouraged to send suggestions or comments to the team. You are not required to include information about yourself unless you so desire. When you submit your feedback only the information you provide is sent to us.


When you choose to receive email notifications (alerts) you need only supply an email address. This email address is used to deliver information to you. Your email is not used or known by any other user, organization, and website or government agency.

"Cookies" - Statistics

A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer so that the website may identify separate visitors to the site and track users' activities on the website. A cookie will not let a website know any personally identifiable information about you, such as your real name and address. OCASI uses cookies only to keep track of how many people visit the website and where they go on the site. Your individual movement cannot be tracked while on the site. Our only interest here is to be able to improve the quality of the site by identifying which parts of the site are not being utilized.

Linked Websites

OCASI does not review the privacy policies of entities that link their websites to the website. OCASI's policies relating to collection, use and disclosure of personal information as described in this Privacy Statement do not govern the activities of such linked parties in relation to users' personal information submitted via such linked websites. Users should review the privacy statements and policies of such entities prior to submitting personal information thereto.


We have security measures in place to protect against the loss, misuse and alteration of the information you provide.

Access to Personal Information

You have the right to request and obtain from OCASI the personal information OCASI has about you. If you have any such requests or questions about your privacy in relation to the website please provide in writing to:

Privacy Officer
OCASI 110 Eglinton Avenue West, Suite 200
Toronto, Ontario M4R 1A3